Policies:
 
  • We accept most major credit cards.
  • All room rates are based on double occupancy and are subject to an 8% state sales tax and a 3% county tax. By law, we are not allowed more than 2 persons per room.
  • Registered guests are welcome to check in between 4:00 pm and 6:00 pm but we understand that often, events happen that are beyond our control. If you need to check in outside of the normal hours, please contact us before you arrive.  We do not guarantee the accommodation of earlier or later check in times without prior notice.  We are sorry, but we cannot accommodate check ins past 10 PM.  
  • Check out is by 11:00 AM.
  • For everyone's safety, and for liability reasons, only registered guests of the Fox and Grapes are permitted on the property. Guests are not permitted to entertain their friends or family members who are not staying at the Fox and The Grapes, indoors or outdoors. 
  • The Fox and Grapes is an adult oriented property with few facilities geared towards children. As such, we cannot allow guests under the age of 18 years.
  • The Fox and Grapes is not able to offer your pets accommodations at this time but can recommend several boarding facilities nearby.
  • Please understand that a bed and breakfast is a private residence. We do not have 24 hour desk service or property staff. If you are not a registered guest, we are more than happy to give you a guided tour by appointment only - Monday - Wednesday, just give us a call for an appointment.
  • The Fox and Grapes has a resident dog, Guinness.  He is not allowed on the 2nd floor or in guest rooms but does have run of the first floor. Please use caution when entering the driveway.
  • Breakfast menus are prepared in advance so please be considerate and notify the innkeepers prior to your arrival of any food allergies. We do our best to accommodate your needs, however, if your restrictions require special food products not normally carried in our kitchen or if we need to prepare a completely separate meal for you to meet your restrictions (lactose free, wheat free, vegan, etc. ), an additional charge of $5.00 per guest per day will be added to your bill.  We are happy to discuss any dietary restrictions with you prior to you booking your stay, just give us a call.
  • Coolers are not allowed inside guest rooms or common areas. A refrigerator is available to you should you need to keep small items cold. 
  • We are a Non-Smoking facility. Guests who do smoke, are asked to do so away from porches, decks and windows. 
  • Please come and go as you choose but the Fox and Grapes does enforce quiet hours that begin at 11:00 PM inside or outside.  Please be considerate of other guests, neighbors and the innkeepers.
  • Rooms are inspected after guest check out. Damages to bedding, carpeting, flooring, or missing items will be billed to your card on file.
  • We do not accept packages or mail on behalf of our guests.  In the event you have packages sent here before your date of arrival, a $10 per day storage fee will be charged to your room, and we do not accept responsibility or liability for those packages.
  • We reserve the right to refuse service to guests who ignore our policies. 
  • Rates and promotions are not guaranteed and are subject to change or end at any time (rate changes do not affect reservations already made).

CANCELLATION POLICIES FOR SINGLE ROOM RESERVATIONS/GROUPS/MULTIPLE ROOMS/ CERTAIN HOLIDAYS:                                         

1-2 Room Reservations:  Changes or Cancellations (not including holiday weekends) to reservations should be received by telephone and are subject to a "per room" cancellation fee if received more than 14 days of your arrival date. (Changes to an existing reservation are free so long as the room rates and total reservation do not change); Fee Structures per room for cancellations more than 14 days before arrival are as follows:  $35 for up to two nights booked; $45.00 for 3-5 nights booked; $75.00 for 6 or more nights booked.  Your reservation will be refunded minus the fee. However, for all reservations,  if your change/cancellation is received 14 days or less of your arrival date, the entire reservation minus sales tax (including gift certificates which were applied) will be non-refundable. We are happy to refund your reservation (minus the applicable cancellation fee) if we can successfully re-book your nights.  

Group or Multi-Room Reservations: We love when friends and family travel together, but when multiple rooms are reserved in advance, we lose valuable marketing time making changes and cancellations costly for us.  A change/cancellation fee of 50% of the total cost for lodging, minus sales tax, will apply for groups or individuals who book 3 or more rooms regardless of the change/cancellation date. The entire reservation, minus sales tax, is non-refundable if the reservation is changed or cancelled 14 days or less of your arrival date.   

Holidays: Reservations made for Memorial Day weekend, 4th of July (day or weekend), and Labor Day weekend that are changed or cancelled will result in a fee of 50% of the cost of the reservation, minus sales tax, regardless of the date of the change/cancellation. If  changed/cancelled 14 days or less of your arrival, your reservation is non-refundable, minus sales tax.

Earlier than Planned Departures or "no shows": Earlier than planned departures (this includes weather related incidents) and failing to show for your reservation do not entitle you to a refund. Please know that we cannot control the weather or road conditions and other acts of God and refunds for such events are not guaranteed and are evaluated on a case by case basis. 

Privacy Policy: Customer information is collected for the purpose of processing your reservation. Your information is kept confidential and is not shared.

GIFT CERTIFICATES  Fox and Grapes Gift Certificates are Good for one year from time of purchase and may only be redeemed by contacting The Fox and the Grapes for a reservation. They cannot be redeemed online, combined with discounts or other promotions or used during special events. Gift Certificates are not redeemable for retail items and may only be used for lodging.  Credit balances on gift certificates will remain until the date of expiration.  Only 1 gift certificate may be used toward any 1 reservation. Gift Certificates cannot be used on existing reservations. 

The Fox and the Grapes Bed and Breakfast
Owners/Innkeepers: Bud & Kim Wagner
9496 State Route 414 • Lodi, NY 14860
Phone: 607-582-7528